This Privacy Policy applies to all personal information collected by Mosaic Talent Advisory Pty Ltd via the website located at www.mosaicta.com and hosted by Squarespace.

1. What is "personal information"?

   1. The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

      • whether the information or opinion is true or not; and

      • whether the information or opinion is recorded in a material form or not.

   2. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.

2. What information do we collect?

   1. The kind of personal information that we collect from you will depend on how you use this website. The personal information which we collect and hold about you may include: your full name, e-mail address, phone number, and location information. 

   2. This website also collects personal data (analysed in a de-personalised form) to run this website, power our site analytics, and protect and improve its platform and services. This data includes:

      • Information about your browser, network, and device

      • Web pages you visited prior to coming to this website

      • Web pages you view while on this website

      • Your IP address

   3. Information collected may also include details about your use of this website, including:

      • Clicks

      • Internal links

      • Pages visited

      • Scrolling

      • Searches

      • Timestamps

   4. We share this information with Squarespace to learn about site traffic and activity.

3. How we collect your personal information

   1. We may collect personal information from you whenever you input such information into the website. When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our website hosting provider, so that they can provide website services to us. We also share this information with Google Forms for storage and with Zapier for data porting.

   2. When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

      • Name

      • Email address

      • Phone number

      • Details relating to your appointment (for example, who referred you)

   3. We share this information with Calendly, so that they can provide online booking services to us.

   4. This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

      • Information about your browser, network, or device

      • Your IP address

   5. This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app, and serve to customise your website experience. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

      • These functional and required cookies are always used, which allow Squarespace to securely serve this website to you.

      • These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

      • As a general rule, however, it is not possible to identify you personally from Squarespace’s use of cookies.

4. Purpose of collection

   1. The purpose for which we collect personal information is to provide you with the best service experience possible on the website.

   2. We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

   3. By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

5. Access and correction

   1. Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

6. Complaint procedure

   1. If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. We may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7. Marketing emails

   1. We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the e-mail. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

8. How to contact us about privacy

Questions about this privacy policy can be directed to hello@mosaicta.com.